Shipping Methods: We use Canada Post for all our shipping needs. Most of our products qualify as lettermail due to their nature, which means they do not come with tracking. If you would like your order to be tracked, please contact us either before placing your order or immediately after. There may be an additional charge to add tracking to your shipment. Lucky Sprout Studio takes no responsibility for any losses, damages, or delays that may occur once the order has been shipped. If you require insurance, please contact us ahead of time.
Shipping Destinations: We currently ship across Canada.
NOTE FOR SHOPPERS FROM USA: As of April 1st 2025, we have temporarily removed the option to ship to the USA due to the unpredictable nature of the tariffs that would be applied to your order. If you would like to still place an order and don’t mind the extra fees, please email hello@luckysproutstudio.com and we can help complete your order via an invoice. All customs fees and tariffs are the responsibility of the customer, and Lucky Sprout Studio can offer a total order cost prior to your payment so you can calculate any extra costs ahead of committing to purchase.
Shipping Rates: We offer flat rate shipping, which is calculated at checkout. Please note that shipping rates are subject to change at any time.
Order Processing Time: Orders are typically processed and shipped within 3-5 business days. You will receive a notification once your order has been shipped.
Additional Information:
- For any special shipping requests or inquiries, please reach out to us at hello@luckysproutstudio.com.
- Please ensure your shipping address is accurate when placing your order to avoid any delays or issues with delivery. Incorrect addresses may result in you needing to pay shipping a second time.
- In the event of any shipping delays or issues, we will do our best to keep you informed and work towards a resolution.
- Any customs fees or charges are the responsibility of the customer.
Thank you for shopping with us!